Shivratna Group Of Companies

Payment Terms and Conditions:

  • Tariff is subject to change without prior notice.
  • Check in Time 12.00 PM & Check Out Time 10.00 AM.
  • Management reserves the right to withdraw the package at sole discretion without prior intimation or notice.
  • In the event of any changes in taxes levied by the State or Central Governments, the same will be applicable from the date such taxes come into force.
  • Late Check-out (up to 4 pm) will be chargeable, Late Check-out facility is extended subject to availability and is at the discretion of the resort.

Mandatory Requirements:

  • All foreign nationals need to carry a valid Passport, Visa / work permit and need to present it at the time of arrival which will be checked and verified by the relevant authorities.
  • All Indian nationals have to present a Photo Identification proof and address details at the time of arrival.

Cancellation Policy:

  • General Room Booking / Cancellation Terms & Conditions:-
    •       Please check availability status with our reservation offices.

    •       Booking on first come first serve basis and subject to be availability.

    •       Rates are subject to change without prior notice.

    •       Booking and payment terms: - For any Advance booking, full advance
    payment is essential to confirm reservation.

    •       The amount received is Non Refundable.

    •       All cancellation requests to be sent by email / fax.

    •       Any cancellation /amendments done less than 48hrs  prior to arrival,
    then the total cost of the total number of rooms booked for the total
    number of nights will be charged as cancellation charges & no refund
    or credit note will be given.

    •       Change of dates will be treated as cancellation.

    •       In case of a NO–SHOW the entire amount will be charged as retention.

    •       15 Days before departure 25 % the package amount.

    •       07 Days before 50 % of the package Amount.

    •       03 Days before 75 % of the package amount.

    *Our Ch/In Time is 12 :00 NOON & Ch/Out  10:00 AM*